AE99 Terms and Conditions — Clear and Simple

1. Introduction & Acceptance

Ae99 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online Sports Betting and gaming platform. These terms and conditions apply to the ae99 website, mobile app, and all associated services.

By registering with ae99 or using the platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please refrain from using ae99.

2. Account Registration

To create an account on ae99, you must provide the following accurate information:

• Full Name (as per National ID)
• Date of birth (NID or passport may be required as proof)
• Active mobile number and email address
• Payment Method (bKash/Nagad/Rocket number)

Each person may only hold one account on ae99. If multiple accounts are found linked to the same individual, all accounts will be closed and all balances will be forfeited.

You are solely responsible for keeping your account password confidential. Sharing your account with anyone else is strictly prohibited. Report any unauthorized access to ae99 Support immediately.

3. Eligibility & Age Requirements

To use ae99, you must meet the following requirements:

• You must be at least 18 years of age.
• Online gaming or betting is not prohibited by law in the country or region where you reside.
• You are betting in your own name and on your own behalf — not as a proxy for anyone else.
• You are not listed on any international sanctions list.

Ae99 may request identity documents for age verification at any time. Withdrawals may be temporarily suspended until verification is complete.

4. Betting Rules

Before placing bets on ae99, please make sure you understand the following rules:

• Bet Confirmation: Once a bet is confirmed, it cannot be cancelled or changed. Please review your stake and odds carefully before placing a bet.
• Odds Changes: If odds change after a bet is confirmed, the odds at the time of confirmation will apply.
• Event Cancellation: If an event is cancelled or incomplete, bets will be voided or refunded at ae99's discretion.
• Live Betting: In live betting, if a bet is accepted on an event whose outcome has already been determined due to network delays, ae99 reserves the right to void that bet.
• Maximum Payout Limit: A maximum payout limit applies per bet. Any amount exceeding this limit will not be paid out.
• Technical Error: If incorrect odds or results are displayed due to a software or system error, ae99 reserves the right to void the affected bet.

5. Payments & Withdrawals

Ae99 supports deposits and withdrawals via various Bangladeshi mobile banking methods including bKash, Nagad, and Rocket. The key payment rules are:

• Deposits are typically credited to your account instantly.
• Withdrawal requests are typically processed within 1–3 business days.
• Withdrawals will only be processed to the same payment method used for the deposit.
• KYC (Know Your Customer) verification is required before your first withdrawal.
• For suspicious transactions, ae99 may request additional verification and place the payment on hold.
• Minimum deposit and withdrawal amounts are listed in the Cashier section of the platform.

Ae99 never charges additional deposit fees. However, your payment provider may apply their own fees — you are solely responsible for any such charges.

6. Bonuses & Promotions

Ae99 regularly offers a variety of bonuses and promotions. The general terms for bonuses are as follows:

• Wagering Requirement: Each bonus comes with specific wagering requirements (e.g., 30x). Bonuses and any associated winnings cannot be withdrawn until these requirements are met.
• Bonus Validity: Each bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
• A bonus may only be used once: A bonus offer may not be claimed more than once by the same person, household, address, or device.
• Bonus Abuse: Using bonuses through arbitrage or any other fraudulent method will result in the forfeiture of all bonuses and winnings.

Ae99 reserves the right to modify, suspend, or cancel any bonus or promotion at any time.

7. Prohibited Activities

The following activities are strictly prohibited on ae99 and may result in account closure:

• Assisting minors in creating an account
• Using the platform for money laundering or illegal fund transfers
• Betting using match fixing or insider information
• Placing bets using automated bots or software
• Hacking the system or exploiting software vulnerabilities
• Creating multiple accounts to abuse bonuses
• Stealing or fraudulently accessing another user's account information

8. Privacy & Data Protection

Ae99 takes your personal data seriously. To learn more about how we collect, use, and protect your information, please read our Privacy Policy read.

• Your information is secured with SSL encryption.
• Ae99 never sells your personal information to third parties.
• Documents submitted for KYC verification are stored securely and deleted once the process is complete.
• Anonymized data may be analyzed to improve our services.

9. Responsible Gaming

Ae99 believes betting is for entertainment — not addiction. We encourage every user to play responsibly. To support this, ae99 provides the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you're willing to lose within a given period.
• Session Time Limit: Set limits on how long you play in a single session.
• Cooling-Off Period: Take a break from betting for anywhere between 24 hours and 6 months.
• Self-Exclusion: The option to permanently close your account is always available.

If you're struggling with betting addiction, contact ae99 Support — we're always here to help. To learn more, visit our Responsible Gaming Page See.

10. Account Closure & Suspension

Ae99 may suspend or permanently close an account under the following circumstances:

• If evidence of a Terms & Conditions violation is found
• Registering with false information
• Upon Detection of Fraudulent or Suspicious Activity
• Under a court order or legal obligation
• At the user's own request

You can also contact ae99 support at any time to request account closure. Any valid balance remaining will be returned before the account is closed.

11. Limitation of Liability

Ae99 is not responsible for the following:

• Losses due to internet connection disruption
• Disruption to third-party payment provider services
• Losses resulting from unauthorized account access (where the user was negligent)
• Event Cancellation or Modification Due to External Factors

Ae99 is always committed to resolving user issues. For any complaints, Help Center contact us.

12. Changes to Terms & Conditions

Ae99 reserves the right to update these Terms & Conditions at any time. When changes are made:

• The "Last Updated" date at the top of the page will be revised.
• For significant changes, you will be notified via email or in-app notification.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.